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Your hair extensions should only be washed 2-3 times a week. Hair extensions need washing much less than your own natural hair. The less amount of times the hair extensions are washed the longer they last.

Wash your hair in the shower, with your head back, and make sure your wash thoroughly. Never apply conditioner to the bonds. Do not put your head forward into the basin and always wash your hair backwards in the shower.

It is always advisable to wash hair in the shower removing all tangles with the recommended hair extension brush / comb first before washing (a wide tooth comb works best for this before and after washing). Once your bonds have been applied do not wash hair for at least 3 days to allow bonds to set. Dry shampoo may be used for this period, avoiding the bonds.

Wet the hair and dilute your hair extension shampoo with a cup of warm water before applying, stroke a recommended shampoo down through the hair, squeeze gently, do not rub. With the hair extension shampoo and products you only need to use them sparingly only use a 50 pence piece sized about of shampoo for each wash. If you hair still feels dirty re-apply and try not to cake too much product on your hair as this can cause the bonds to slip.

Do not use commercial shampoos, conditioners or sprayings or any mousse, gels or conditioning agents on the bonds or they will become softer and may slip. Only use recommended natural specialist hair extension products on your hair to keep your extensions in tip top condition and your bonds firm. Do not leave conditioner or leave in products in your hair overnight. Do not go to bed with wet hair as it may tangle, also remember your hair is weakest when wet. Lift the hair and apply soap suds to the nape area (Not on the bonds). Rinse thoroughly and apply a recommended conditioner to the mid-length down, do not apply to bonds.

Rinse thoroughly, squeeze excess water out, do not rub.

When brushing your hair extensions (wet or dry) always support them with one hand as over vigorous brushing will cause breakage.

Use a SHOWER CAP when having a shower to protect your extensions when you are not washing your hair.

If client has very greasy hair, use a DRY SHAMPOO in-between wet washes.

Be very careful when brushing wet hair, make sure you support the hair extensions otherwise you will stretch and damage the hair (causes matting) and put pressure on your bonds which can cause loosening / slippage. If your hair is feeling dry at the ends invest in some argon / moroccan oil and apply to the ends before drying.

For a sleek finish, section your hair off and blow dry straight using a flat paddle brush on low - medium heat. Be very careful that you do not snag your bonds with your brush and do not hold the hair dryer on your bonds as they can melt.

If you do decide to use heat on your hair extensions, use your heat tools on a lower setting and use a professional heat defence spray. To straighten your hair you can do this with a hair dryer on low - medium heat. To create curls you can damp your hair and put into rollers, leave in and then finish with a low - medium dryer if short on time. Heated rollers are a also a good alternative with a professional heat defence spray. Heat wands are also popular and great if you can adjust the heat but again use a protection spray. Do not get any professional heat defence spray on or near your bonds.

Always tie hair back when swimming, sunbathing, sleeping and taking part in sports. You may put your hair back into a soft plait to keep the cuticles from rubbing together and causing friction.

Always tie hair back at bedtime or put into a hair net, even after a few cocktails! Always remember to tie it back into a neat ponytail close to the nape of your neck or side ponytails. You can also plait the hair if you would like to add a natural wave to the hair for the next day. Do not go to bed with your hair extensions loose, this will cause friction and breakage. If wearing tight head gear you may experience softening of the bonds and flattening, ie. if horse riding or riding a motorbike.

Any colouring of your own hair should be done at east 2 weeks prior to application of bonds. If hair needs to be permed this must be done at least 2 weeks prior to application for extensions. Once extensions have been fitted you may colour your own hair around the hairline and on the roots of your crown parting. Do not allow solution to get on the extensions or bonds.

It is not recommended to colour, tint or perm the hair extensions applied. These type of products contain elements that can damage the hair extensions. Even though the hair extensions are 100% human hair it is not receiving nutrients from the scalp like your own hair.

It is recommended to not use heat when styling your hair extensions. The more heat you use on the hair extensions the shorter the life span of the hair so always ensure you use a hair extension heat protection spray and use heat tools sparingly.

Do not bleach hair extensions. Do not process hair i.e. perming, colouring, highlighting, foiling or processing or colour rinsing in anyway as the chemicals in the hair extensions may not be compatible with the chemicals in the solution and results may be disappointing. Please note: Lighter shades (blondes) have a bleach content therefore will not last as long in lifespan as non-bleached hair. The lighter shades will need extra care and less or no heat application to increase the lifespan.

Treat your extensions with the same respect as you would with your own your own natural hair. Superior aftercare and regular maintenance will keep your hair feeling and looking great for longer!

Separate extensions regularly so matting does not occur. It is best to do this when the extensions are wet. Separate each bond from its partner all the way along the rows, horizontally and vertically. Your professional Hair Extensionist will show you how. Remember to do this every time your hair has been washed. 

Expect some discomfort for the first 2 weeks or so. Your scalp needs to get used to the extra weight of hair that has been applied. An itchy scalp signifies you have not rinsed thoroughly, or that your scalp is getting used to the extra weight attached to your hair.

Hair extensions cannot be guaranteed if you have used your own shampoo, as some commercial shampoos are very strong and contain chemicals that eventually break the bonds down. DO NOT USE COMMERCIAL PRODUCTS OF ANY SORT ON EXTENSIONS.

It is essential you only use a good rich conditioner and to not scrimp on the hair extension conditioner. Only condition from the mid lengths to the ends of the hair. Do not apply any conditioner to the bonds as this will cause slippage.

In very rare extreme cases 1 in 50,000 clients have experienced a small amount of hair loss because their roots were too weak to support bond. Unfortunately this cannot be determined until you wear extensions. Your Professional Extensionist will have examined your hair and done a tensile test, however, this does not guarantee that your roots are 100% strong enough for extensions and only time will tell. It is extremely rare that this happens but this must be taken into consideration.

You will experience some shredding and you may lose some extensions but do not worry this is quite normal. You may lose 5 - 20 extensions, depending on how careful you treat them. Go back as recommended to your extensionist to do a maintenance on them, check your extensions and apply new ones where necessary. (This is essential for long term users).

If you use a sunbed or sunbathe it is advisable to wrap the hair into a towel first. Sunbeds and sunbathing can dry out the hair and melt the bonds. Always dry your extensions after washing. Leaving the bonds in a constant damp environment could cause them to deteriorate. Do not use hair straighteners or hot heat on wet / damp hair.

It is not recommended that you swim with your hair extensions, if you do avoid getting the extensions wet when swimming. The chlorine in pools and salts in the sea combined with heat can cause the hair extensions to discolour and matt. Chlorine, pool chemicals and salt will cause the keratin bonds to break down and disintegrate which will result in the loss of the hair extension. Never sleep with wet or damp hair extensions, ensure they are always dry before you go to bed.


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